How do I know when my issue is resolved?
You’ll receive a notification when your ticket is marked as "Resolved." You can view the resolution details in the ticket.
Can I reopen a resolved ticket?
Yes, if the problem persists, you can reopen the ticket by selecting the "Reopen" option.
What should I do if my issue is resolved?
Confirm the resolution by marking the ticket as "Closed" or replying with a thank-you message.
