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Nigerian Jubilee Fellows Programme
Creating a Support Ticket

  1. What is a support ticket?
    A support ticket is a way to report a problem or ask for help from the support team.

  2. How do I create a support ticket?

    • Log in to your account.
    • Go to the "Tickets" section.
    • Click on "Create New Ticket" and fill in the form with your details.
    • Submit the ticket.

  3. What information should I include in a ticket?

    • A clear subject line describing the issue.
    • Details about the problem (e.g., what happened, when, and any error messages).
    • Attach screenshots or files if necessary.

  4. Can I create a ticket without an account?
    Yes, you can create a guest ticket by providing your name, email address, and issue details on the guest ticket page.