Stipend-Related Issues: resolve questions or problems about payments. Technical Support: Get help with login, portal errors, or system navigation. Placement & Host Organisation: Address placement concerns or host-related issues. Talent Hub (Alumni): Explore career opportunities, mentorship, or profile updates. General Enquiries: Ask about the programme or seek clarification on any topic.
Submit TicketCreate a ticket under "Technical Support Issues", including a screenshot of the error message and a description of what triggered it.
Raise a ticket under "Technical Issues", specifying the document type or field you are unable to update.
Submit a ticket under "Technical Issues" and include your email address, Fellowship ID (if available), and a description of the problem.
Submit a ticket under "Stipend Issue", detailing the discrepancy and attaching any supporting evidence.
Log in to your NJFP portal and check the "Payment History" section. If the issue persists, raise a ticket for clarification.
Log in to your NJFP portal and check the "Payment History" section. If the issue persists, raise a ticket for clarification.
Yes, submit a ticket under "Stipend Issue" and provide your new bank account details along with any required verification documents.
Report the issue by creating a ticket under "Host Organisation Issues", detailing your experience and the nature of the problem.
Submit a ticket under "Host Organisation Issues" and include the specific information you need to update.
Raise a ticket under "Placement Issues", providing a detailed reason for your rematch request and supporting evidence, if applicable.
Submit a ticket under "Placement Issues" with details about your host organisation and the status of your placement.
The support team typically responds within 48-72 hours. If urgent, specify the priority when submitting your ticket.
Log in to the NJFP Fellows Support portal and go to the "My Tickets" section. You can track all submitted tickets there.
Use the "Enquiries" category to submit your question. Include as many details as possible for a quicker response.
For guidance, create a ticket under "Talent Hub" and specify the opportunities you are looking for.
Yes, submit a ticket under "Talent Hub" with your request and updated details.
Go to https://njfptalenthub.ng/ to begin
Submit a ticket under "Talent Hub" if you’re unable to log in or need access credentials.
Choose the appropriate category for your request. Provide all necessary details for faster resolution. Attach any relevant files or documents, if needed. We aim to respond to your ticket within 48-72 hours. Thank you for your patience and for being part of the NJFP community. Let’s build a brighter future together!
