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Ticket response times may take up to 2 business days.
Response Time:
Support is available Monday to Friday, 8:00 AM to 5:00 PM WAT (GMT+1). Tickets submitted on weekends or public holidays may face slight delays.
Important Notice:
Tickets unresponsive for over two business days or unrelated to NJFP topics may be locked.
Duplicate tickets for the same issue may also be locked.
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